PRIVACY POLICY

Last updated: 28 June 2026

Apexe Academy (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit apexeacademy.com or use our courses, community, and related services (the “Services”).

By using our Services, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT

(a) Information you provide to us When you make a purchase or contact us, we collect:

• Your name
• Your email address
• Your phone number
• Any information you include when you contact our support team

(b) Payment information Payments are processed securely by our third-party payment gateway, Razorpay. Your card, bank, or UPI details are entered directly with Razorpay and are not collected or stored by us. We may receive limited transaction information, such as confirmation of payment and your order details.

(c) Information collected automatically When you visit our website, we and our analytics and advertising partners may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, time spent, referring source, and on-site activity. This is collected using cookies and similar technologies (see Section 4).

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Deliver the digital products you purchase and send access to your email
• Process payments and confirm orders (via Razorpay)
• Provide customer support and respond to your queries
• Send you important account, purchase, or service-related communications
• Send you marketing and promotional communications, where permitted (you may opt out at any time)
• Operate, analyse, and improve our website and Services
• Run and measure our advertising campaigns
• Comply with our legal obligations and protect our rights

3. MARKETING COMMUNICATIONS

With your consent, or where otherwise permitted by law, we may send you emails or messages about our courses, offers, and updates. You can opt out at any time using the unsubscribe link in our emails, or by contacting us at support@apexeacademy.com. We will still send essential service messages relating to your purchases.

4. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to function properly, analyse traffic, and support our advertising. These include:

• Essential cookies needed for the website and checkout to work
• Analytics tools — for example, Microsoft Clarity, which helps us understand how visitors use our site through aggregated heatmaps and session recordings
• Advertising tools — for example, the Meta (Facebook) Pixel, which helps us measure and optimise our advertising campaigns

You can control or disable cookies through your browser settings, although some features may not work properly if you do.

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal data. We share it only as needed to operate our Services, including with:

• Razorpay — to process your payments
• Meta (Facebook) — for advertising and measurement
• Microsoft Clarity — for website analytics
• Our hosting provider — to host and operate our website
• Email and communication tools — to deliver your product access and communications
• WhatsApp and Telegram — where you choose to join our community (these are operated by third parties under their own privacy policies)
• Authorities or third parties — where required by law, or to protect our legal rights

Some of these providers may process data on servers located outside India.

6. DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including for order records, customer support, and legal, accounting, and tax requirements. After this, it is deleted or anonymised.

7. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw your consent to processing
• Opt out of marketing communications

To exercise any of these rights, contact us at support@apexeacademy.com. We will respond in accordance with applicable law.

9. CHILDREN’S PRIVACY

Our Services are intended for users who can lawfully enter into a contract. If you are under 18 years of age, you may use our Services only with the consent and involvement of a parent or legal guardian. We do not knowingly collect personal data from a child without appropriate parental consent. If you believe a child has provided us with data without such consent, please contact us so we can take appropriate action.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of our Services after changes are posted constitutes acceptance of the updated policy.

12. CONTACT US

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us: